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HP Recommended
OMEN 16.1 inch Gaming Laptop PC 16-c0000 (2W4Q0AV)

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Hi I am Faisal a Stanford university PhD student in computational biology. Yesterday I got BIOS update message via hp assistant. I installed it using the instructions provided by hp power plugin the laptop and running .exe bios file by next...next. And it installed safely.

 

However after installation at 100% at the last screen. Now it stuck with black screen and a message below. 

 

”The System BIOS Pending Image is being cleared.

Do not shutdown or remove power from your computer during the clear. The clear will take a few minutes to complete.

For more information, please visit: www.hp.com/go/techcenter/startup

Clearing Pending Image "

 

I waited for two hours and nothing happened, the same screen with same stuck message. Please HP Community help me my whole PhD thesis is stuck in this laptop. Guide me how to solve this annoying issue.

 

My laptop specs:

Model Hp Omen laptop 16-c0011dx

Serial Number:  [personal info removed]

Product ID:   4Q8X9UA#ABA

-Operating system: Windows 

-Version: Windows 11 version 22H2 (64-bit)

Warranty expired

 

Thank you

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1 REPLY 1
HP Recommended

Hi @FaisalStandford,

 

Welcome to the HP Support Community

 

I understand you are looking for a Clearing pending image hp bios stuck Not to worry I will help you to get a resolution to resolve the issue

Please try the following Troubleshoots steps. 

 

1.    Turn off the Unit.

2.    Disconnect the AC adapter.

3.    Remove any discs from the disc drive.

4.    Remove memory cards from the card reader slot.

5.    Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

6.    Disconnect the AC adapter press and hold the power button for approximately 15 seconds.

7.    Reconnect the AC adapter, and then turn on the computer.

 

Step 2 BIOS 

Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit

 

Step3

 

The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice  and then you may get a Pop-Up CMOS Check and it will restart the unit 

Even if you don't get a Pop-up restart the unit manually after 3 attempts.

 

Update the drivers

 

  • click here and follow the troubleshooting steps  HP Notebook PCs - Recovering the BIOS (Basic Input Output System) (Scroll Down go to Manually recover the BIOS  you can see the key combinations )

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.