Clicks after use or when start up

[carriwithac]

Clicking noise. No hard drive. There is a hard drive. Installed a new hard drive. Works for hours. Clicks. Sometimes clicks on start up. No root found

[asmita6658]

Hi @carriwithac

Welcome to the HP Support Community. I'd be happy to assist you with the Hard Drive issue. 

Let's try these steps -

Step 1 Hard Reset -

1) Shutdown the computer. 
2) Unplug all the Adapter and peripherals connected. 
3) Remove the Battery. 
4) Press and hold down the power button for 15 to 20 seconds. 
5) Plug-in the Adapter and put the Battery back into the computer. 
6) Try to turn on the computer. 

Step 2 BIOS Defaults -

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F10 once for BIOS. 
4) Press F9 for BIOS defaults. 
5) Press F10 to save and exit. 

Step 3 Test the hardware -

1) Shutdown the computer.

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.

3) Press F2 once.

4) Go to Component test.

5) From the list, run the Hard Drive (extensive) test.

If the hardware is fine, try re-seating the Hard Drive.  

You may also try these steps - HP Notebook PCs - Boot Device Not Found Error or Hard Drive Not Detected
 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[carriwithac]

did not work.  I already tried that, I did try again.

[KrazyToad]

@carriwithac

Did the Extensive Test Pass? Usually clicking sounds would be because of the Hard drive. Since you already replaced the Hard drive, I suggest you contact HP Support for Service Options

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

Thank you