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‎02-01-2024 11:50 AM

HP Recommended
Product: HP Notebook - 15-ba013cl (ENERGY STAR)
I have three HP laptops, and am trying to configure two of them as backup systems in case my primary one has any issues. I have used Macrium Reflect to Image the primary system, and then installed the image on the other two laptops. However, now when I go to the HP Support website to update the drivers for those systems, the HP website incorrectly identifies them all as the primary system even though the hardware is very different!
 
Even if I manually select the correct system from my Dashboard, it then says that the system doesn't match my selection and it won't determine what drivers may need to be updated.
 
How can I fix this so that the HP website detects the correct systems?
 
Thanks very much for your help!
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