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‎02-28-2026 11:29 PM

HP Recommended

Hi, I'm getting error 0xC00404 on the HP Cloud Recovery Tool for my 14s-cf3074tu (1V4R6PA#ACJ). My logs show the ISO (M50007-D61.ISO) is in "Deep Archive" on the AWS server, causing a 403 error. Can the server team please "thaw" this file?

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13 REPLIES 13

‎03-02-2026 12:44 PM

HP Recommended

Hi @TOBOLT,

 

Welcome to the HP Support Community! 

 

We're here to help you tackle that malfunction! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Best regards,

I'm an HP Employee.


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‎03-09-2026 03:59 PM

HP Recommended

31M90EA#ABZ

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‎03-09-2026 04:01 PM

HP Recommended

NON RIESCO A SCARICARE IL RIPRISTINO  SU HP CLOUD RECOVERY 31M90EA#ABZ 

MI DA UN ERRORE 0XC00404  MI SERVE URGENTEMENTE ME LO POTETE RISOLVERE E FARMELO SCARICARE

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‎03-09-2026 04:16 PM

HP Recommended

IL DOWNLOAD DELL'IMMAGINE (M48397-062.ISO) E STATO IMPOSSIBILE PER  PIU DI TRE VOLTE.  MI AIUTARE 

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‎03-10-2026 11:33 PM

HP Recommended

Hey

 

Hope you are doing fine!

 

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

 

We understand that English is not your primary language, so we advise you to use an online translator of your choice to post in the language of our Community.

 

Thank you for your understanding.

 

Regards

Raj_05
HP Support Community Moderator
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‎03-11-2026 09:20 AM

HP Recommended

I CAN'T DOWNLOAD THE RECOVERY ON HP CLOUD RECOVERY 31M90EA#ABZ

I'M GIVING ERROR 0XC00404. I NEED IT URGENTLY. CAN YOU FIX IT FOR ME AND LET ME DOWNLOAD IT?

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‎03-11-2026 09:21 AM

HP Recommended

THE IMAGE (M48397-062.ISO) FAILED TO DOWNLOAD MORE THAN THREE TIMES. PLEASE HELP ME.

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‎03-12-2026 09:40 AM

HP Recommended

Is there a solution to the problem?

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‎03-12-2026 04:31 PM

HP Recommended

I CAN'T DOWNLOAD THE RECOVERY ON HP CLOUD RECOVERY 31M90EA#ABZ

I'M GIVING ERROR 0XC00404. I NEED IT URGENTLY. CAN YOU FIX IT FOR ME AND LET ME DOWNLOAD IT?

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