• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-01-2023 11:27 PM

HP Recommended

I accidentally deleted my recovery partition, and have been unable to use my notebook for over a month. But after searching online, I discovered I could use the HP Cloud Recovery Tool to write the recovery unto a USB flash drive. Well, the issue is that the process fails after partitioning the flash drive, and asks me to contact HP Support with the following error code: 0xC00401. I'd deeply appreciate any help.

1 REPLY 1

‎11-02-2023 08:04 AM

HP Recommended

Hi:

 

I suggest you use the Microsoft media creation tool to create a bootable W10 or W11 USB installation flash drive as applicable and clean install Windows.

 

Download Windows 10 (microsoft.com)

 

Download Windows 11 (microsoft.com)

 

After Windows has completed installing, you can install the drivers and available software from your notebook's support page.

 

Official HP® Support

 

That way you will be able to use your notebook again.

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.