-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
06-05-2025 07:41 PM
Hello, I think I must to ask it to the expert
I have a laptop, which is hp laptop series 14s-dq2614TU. My laptop Lately it's been unusable. The machine is on, but the screen just blinks but doesn't show anything. It's dark. It won't boot even after I wait for it for a while. Finally i tried to Dismantling the casing. I tried to find the cmos battery, but I couldn't find it. Can you tell me where the cmos battery is? Oh, I'm forget, when I try to turn it on again There is a message that cmos invalid checksum. What is the solution? thank you!
06-05-2025 10:17 PM
It does NOT have CMOS (or RTC) battery. Please use
https://support.hp.com/hk-en/document/ish_9432008-9432063-16
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.