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HP Recommended

Hello, I think I must to ask it to the expert

I have a laptop, which is hp laptop series 14s-dq2614TU. My laptop Lately it's been unusable. The machine is on, but the screen just blinks but doesn't show anything. It's dark. It won't boot even after I wait for it for a while. Finally i tried to Dismantling the casing. I tried to find the cmos battery, but I couldn't find it. Can you tell me where the cmos battery is? Oh, I'm forget, when I try to turn it on again There is a message that cmos invalid checksum. What is the solution? thank you!

1 REPLY 1
HP Recommended

@Dzakiya 

 

It does NOT have CMOS (or RTC) battery. Please use

 

            https://support.hp.com/hk-en/document/ish_9432008-9432063-16

 

Regards.

BH
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