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‎08-30-2020 12:21 AM

HP Recommended
Product: HO LAPTOP 15s-eq1010nl
Operating System: Microsoft Windows 10 in S Mode

Come faccio a resettare un computer non avendo ancora preso una chiavetta USB per la connessione. Non ricordo più la password 

 

1 person had the same question
1 REPLY 1

‎08-30-2020 07:41 AM

HP Recommended

Hi:

 

You should be able to make a bootable USB recovery drive using the HP cloud recovery tool that will reinstall W10, the drivers and the software that originally came with your notebook.

 

You will need to have access to another Windows PC with W7 64 bit or newer and a 32 GB USB flash drive.

 

Here is an info link for how to use the HP cloud recovery tool...

 

https://support.hp.com/it-it/document/c06178670

 

You can see if your notebook is supported by the cloud recovery tool at the link below...

 

http://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/

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