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‎09-23-2020 06:36 AM

HP Recommended
Product: 15t-dw
Operating System: Microsoft Windows 10 (64-bit)

When I go to Command Prompt (admin)  and type in sfc/scannow  it keeps saying can not start repair service. I also  tried to run DISM,exe and it keeps giving to a error massage

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-26-2020 11:43 AM

HP Recommended

@bookstore1369

 

Seems like the OS is corrupted

 

I suggest you perform a Reset. Link: https://support.hp.com/in-en/document/c04742289

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

View solution in original post

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5 REPLIES 5

‎09-26-2020 11:43 AM

HP Recommended

@bookstore1369

 

Seems like the OS is corrupted

 

I suggest you perform a Reset. Link: https://support.hp.com/in-en/document/c04742289

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No

‎09-27-2020 11:38 AM

HP Recommended

Hi, I want to thank you for your time looking at my problem. I was trying to avoid doing a reset I just spent all weekend reprograming my laptop because I did a recovery. But it is looking like I'm going to have to do it again. I was hoping someone might have had a trick up there sleeve. Again I appreciate the help. This site is a good teacher with all of the expertise here.    Thanx  Larry 

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‎09-29-2020 10:10 AM

HP Recommended

Thank you ☺️

 

Drop us a message anytime you need help

KrazyToad
I Am An HP Employee

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‎10-09-2020 11:17 AM

HP Recommended

Did a reset and everything works fine. just had to take alot of time putting all the apps back on it.  Thanx

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‎10-09-2020 12:23 PM

HP Recommended

@bookstore1369

 

Thank you for the update.

 

We are happy to hear that the provided solution worked for you.

 

In the future, if you have any other concerns. Please get back to us. We will assist you.

 

Have a  nice day!!

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