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‎10-11-2021 12:22 PM

HP Recommended
Product: Compaq CQ58
Operating System: Microsoft Windows 7 (32-bit)

Compaq CQ58 refuses to start upon pressing the ON button. The screen remains blank and black.

Please advise solution. Thanks.

1 REPLY 1

‎10-14-2021 11:49 AM

HP Recommended

@Pathology

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand that your HP notebook is not working correctly. If you have already performed the steps from the document HP Computer Does Not Start: https://support.hp.com/in-en/document/c01997899 and the issue persists, it could be a hardware failure. 

 

Please reach out to HP Support in your region regarding the service options for your computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/             
 

Hope this helps!              
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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