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HP Recommended
Pavilion DV6-6020el
Microsoft Windows 10 (64-bit)

Good morning,

 

I like to know if my system is compatible with update to Windows 10 Creators Update.

 

Original OS was 7, updated free to 10.

 

Thank you,

 

best regards

 

Davide

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Davidinoo__82

 

Good evening.

 

Yes it is. It is running Windows 10 already. You may need to re-install Sound.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2
HP Recommended

@Davidinoo__82

 

Good evening.

 

Yes it is. It is running Windows 10 already. You may need to re-install Sound.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Good afternoon banhien,

 

yes thank you. I re-installed Windows as new, Creators Update, and I haven't any problem.

 

Best regards

 

Davide

 

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