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‎01-05-2020 02:06 PM

HP Recommended
Product: LATITUDE E7450
Operating System: Microsoft Windows 7 (32-bit)

I was charging my laptop and later when I came to use it, the computer was completely unresponsive. Seeing as the cord is was plugged into also seem fried ( light no longer comes on when plugged into wall) I assumed there was some sort of surge . What makes it unusual is the fact that a working charger (light comes on when plugged into wall, charges other laptops) will immediately lose its light when plugged into this unresponsive laptop. I checked the port and there is no obvious hardware damage. Any ideas? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-05-2020 02:46 PM

HP Recommended

@maya_40 

A Latitude is a Dell PC, not HP.  We do not support Dell PCs on this forum; you have to contact Dell for that.



I am a volunteer and I do not work for, nor represent, HP

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1 REPLY 1

‎01-05-2020 02:46 PM

HP Recommended

@maya_40 

A Latitude is a Dell PC, not HP.  We do not support Dell PCs on this forum; you have to contact Dell for that.



I am a volunteer and I do not work for, nor represent, HP
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