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HP ProBook 640 G2 Notebook PC
Microsoft Windows 11

My laptop is a Probook 640 G2 Regulatory Model. After updating my computer bios (N76)to 01.62 Rev.A my computer won't turn on. The screen is fully black, the caps lock led is white constant and charge led is orange constant. Pls help.

1 REPLY 1
HP Recommended

Also when it's not plugged the charge led is still orange constant.

 

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