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‎08-18-2022 05:53 PM

HP Recommended
Product: HP Laptop - 14-fq0037nr

when I turn on the computer It goes to auto repair mode and doesn’t boot up

Category:
1 person had the same question
1 REPLY 1

‎08-18-2022 06:04 PM

HP Recommended

Hello @BryanLandscape 

Sorry to hear that you are having problems ... I would like to help you.

The error pattern indicates that the drive on which the Windows system partition is located has logical or mechanical errors.

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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