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‎04-30-2025 12:50 PM

HP Recommended

I bought this All in One Computer and it hasn’t worked right from the day I bought it. We haven’t been using it since the day we bought it. Geek Squad looked at it and the speed was 7.11 and on his cell phone his speed was 510 using my WiFi. This computer was junk since the day I bought it. 

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1 REPLY 1

‎05-02-2025 03:06 AM

HP Recommended

Hi @rwhite5789,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

 
We understand you have trouble with the Pc and are not able to use it. My apologies that you have trouble. Could you please elaborate on the issue you are facing so I can look into the details and get all the help, and could you please provide me with the PC Model and Serial number in a private message so we can try to help you better. 
 

Keep me posted

 

Take care and have a good day.

 

VikramTheGreat

HP Support

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