Computer having invisible blue screen errors

[DillonNelson]

I have been getting mini dump files stating something about the ntoskrnl.exe driver. I once pressed the power button which puts my laptop into sleep mode and what just started randomly happening is if I open my laptop instead of it usually going out of sleep mode it like shuts down and turns back on. Then I get a bunch of hardware errors in Performance monitor, and I looked at a mini dump that I will include as a picture. Please i have no idea what the problem is

[Max3Aj]

@DillonNelson, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
You're experiencing:

• Invisible BSODs (system restarts without showing a blue screen),
• Mini dump files referencing ntoskrnl.exe,
• Unexpected shutdown instead of waking from sleep,
• Hardware errors in Performance Monitor.

Recommended Steps to Diagnose and Resolve

Check for Critical Hardware or Driver Failures

• Open Event Viewer → Windows Logs → System and Application.
• Look for Critical or Error entries around the time of the crash.
• Pay attention to:
  • Kernel-Power (Event ID 41) – indicates improper shutdown.
  • WHEA-Logger (Event ID 1xx) – hardware error.

Analyze Mini Dump Files

Since ntoskrnl.exe is a core Windows kernel file, it's usually not the root cause, but a victim of a failing driver or hardware.

You can analyze dump files using:

• WinDbg Preview from Microsoft Store.
• Or upload the .dmp file to https://www.osronline.com/page.cfm?name=analyze

Let me know if you'd like help analyzing a .dmp file.

Update BIOS and Drivers

Outdated firmware or drivers can cause sleep/wake and BSOD issues.

• HP Support Assistant | HP® Support
• Or manually update from:
  • Official HP® Support

Update:

• BIOS
• Chipset drivers
• Intel Management Engine Interface (IMEI)
• Graphics drivers (Intel/NVIDIA)
• Storage drivers (Intel RST if applicable)

Disable Fast Startup

Fast Startup can interfere with sleep/hibernate on some systems.

• Go to Control Panel > Power Options > Choose what the power buttons do
• Click Change settings that are currently unavailable
• Uncheck Turn on fast startup
• Save and reboot

Run Hardware Diagnostics

Use HP’s built-in UEFI diagnostics:

• Shut down the laptop
• Press Esc repeatedly on boot → then F2 for diagnostics
• Run Memory Test and Hard Drive Test

Or use:

• HP PC Hardware Diagnostics | HP® Support

Check for Memory or Storage Issues

• Run Windows Memory Diagnostic (mdsched.exe)
• Run chkdsk /f /r from Command Prompt (Admin)

Optional: Disable Automatic Restart on System Failure

To see the BSOD instead of auto-reboot:

• Press Win + R → type sysdm.cpl
• Go to Advanced > Startup and Recovery > Settings
• Uncheck Automatically restart

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support