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Victus by HP 16.1 inch Gaming Laptop PC 16-r1000 (9P1P1AV)

我买了一台新电脑,装了一根内存条,电脑总是蓝屏。内存条装上去没问题,但是电脑总是莫名其妙地蓝屏,不知道是什么原因,请问该如何解决?signal-2025-06-12-111952_002.jpeg

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Hey

Hope you are doing fine!

Thank you for visiting our English HP SupportCommunity. It would be ideal if the post was in English so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an online translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

Raj_05
HP Support Community Moderator
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