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‎08-25-2020 06:27 AM

HP Recommended
Product: HP all in one computer
Operating System: Microsoft Windows 10 (64-bit)

Where is my computer sent in for repair

3 people had the same question
4 REPLIES 4

‎08-25-2020 08:28 AM

HP Recommended

@Art34 

We would have no way of knowing that information.  If you sent it to HP for repair, you will have to contact HP to get status information -- as we have no access to that information.

 

HP International Support: http://welcome.hp.com/country/w1/en/support.html

HP Phone Support: https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 



I am a volunteer and I do not work for, nor represent, HP
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‎08-28-2020 05:16 AM - last edited on ‎08-28-2020 09:15 AM by Retired

HP Recommended

This does not tell me anything.  I paid $53.50 for a one week service contract.  Obviouly you have failed to do this.  Someone needs to call me [Personal Information Removed] TODAY and let me know what is going on.

 

Art [Personal Information Removed]

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‎08-28-2020 05:25 AM

HP Recommended

I need phone numbers.  HP will NOT provide phone numbers.

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‎08-28-2020 12:45 PM

HP Recommended

@Art34I

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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