Computer restarts instead of sleeping

[DYEE]

It finally fixed, it seems that after the recovery it still needed a few restarts to finish more updates that fixed the problem. I am extremely thankful for your help. I'm a little bummed that I had to delete everything so I have to reinstall all my programs, but I'd rather do that than not have a working computer. Thank you for the help once again!

[Riddle_Decipher]

@DYEE

Thank you for the update,

I appreciate your time and efforts, 

I'm glad I could contribute towards resolving the issue and finding the solution you were looking for.

Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

Take care now and do have a fabulous week ahead. 🙂

[DYEE]

Well it was a good 1 day. The problem seemed to have resurfaced this morning upon opening my computer. Same errors in device manager and no sleep mode anymore. 

[Jeet_singh]

Hi @DYEE,

Thank you for replying,

I understand you are once again having the issue after a day. I would recommend you to update the Bios on your computer from our HP support website, using this link.

Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

Let me know how it goes for further assistance!

Have a pleasant weekend!

[DYEE]

I did use hp support assistant that said all the updates have been downloaded. Let me retry updating the bios

[Jeet_singh]

Hi @DYEE,

Thank you for replying,
Please take your time and get back to me with the results,
 
I'll be awaiting your response and would be glad to help.
 
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
 
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment. 

Regards,

[DYEE]

No luck with the bios update. I even did a full hardware diagnosis using f2 upon startup but it found no errors.

[Riddle_Decipher]

@DYEE

Thank you for replying with this detailed response 😉 

I appreciate your time and efforts,

This is quite weird considering the issue had been resolved earlier,

As it shows that there's something within the Windows settings that have been changed either via an update or program installation, I recommend you follow the below steps to find a permanent fix:

- Right click on the small Battery Changing icon on the bottom right-hand corner and select Power Options
- Click on Change Plan Settings next to what power plan is selected.
- Click on Change advanced power settings
- Expand Sleep and make sure to set Allow hybrid sleep and Hibernate after to Never or 0
- Expand Hard Disk and set Turn off hard disk after to Never or 0
- Click Apply then OK

If I have helped you resolve the issue, 

Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

Followed by clicking on 'Accepted as Solution' 

And Have a great day ahead!