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‎09-07-2021 09:10 AM

HP Recommended
Product: HP Pavillion x360
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

I have an HP Pavillion x360, and recently it has gotten an issue. It turns off by itself even when it has enough charge (like 40-60%). And then it cannot be turned on unless I put it to charge. What might be the problem source and how can I fix it?

I have been putting my laptop to sleep instead of shutting it down, would that be the cause of problem?

Thank you!

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