Computer stuck in automatic repair

[Knight97]

Hello! 

My laptop is stuck in a loop of automatic repair which ultimately ends up failing. I saw a previous thread in which someone was having this same issue but he did not clarify what he did that was successful being that there were different methods he was given. I tried the recboot, I believe that was it’s called but was told it could not gain access. And I started the other process where I push ESC but couldn’t get any further. Pushing ESC after turning my computer off then back on did not do anything. 

Can someone help me here please?

[WAWood]

@Knight97 

Unfortunately, that error message nearly always means that a recent Windows Update failed and Microsoft then tried to recover from that, but that failed, so it's trying over and over again -- and will never succeed because Windows Update got corrupted in the process.

These problems were reported with KB4532693 back in February of 2020, and more recently, with KB4556799. Unfortunately, this is NOT a new issue with Win10 Windows Updates.

First thing you need to do is see if you can restart in Safe mode -- by doing these steps: https://www.tenforums.com/tutorials/2304-boot-into-safe-mode-windows-10-a.html

If you don't know how to start using Advanced Startup Options, then read this: https://www.tenforums.com/tutorials/2294-boot-advanced-startup-options-windows-10-a.html

Then, follow these steps to reset Windows Update: https://www.tenforums.com/tutorials/24742-reset-windows-update-windows-10-a.html

If these work, when you finally reboot, you should then be able to login to a working Windows desktop.