Computer system wiped, How do i fix it?

[a_bi]

I was having login issues with my new computer and i asked someone for help and they system wipe the computer. Now it says “Boot device not found. Please install an operating system in your hard disk.” When i contacted HP support they told me they couldn’t help me because the system is not on there, which is why i contacted HP support. 

[Paul_Tikkanen]

What is the full model number or product number of your notebook?

[a_bi]

model number: 14-cf2111wm

[Paul_Tikkanen]

You can reinstall W11 by making a bootable USB installation flash drive with the Microsoft media creation tool from the link below:

Download Windows 11

After W11 has completed installing, you can install the drivers and available software from your notebook's support page:

HP Laptop 14-cf2111wm (5T9T6UA) Software and Driver Downloads | HP® Support

[abi73]

A friend of mine has the USB with windows 10, he said when trying to download the usb on my laptop, it didnt pop anything up like it did for his own laptop, so he was unable to download windows 10. How do i troubleshoot this?

[Paul_Tikkanen]

I have no idea what you mean by ' trying to download the usb on my laptop.'

You don't download anything onto your notebook.

You have to boot from the USB flash drive in order to reinstall Windows.

To do that, you plug the flash drive into the notebook's USB port.

Turn on or restart the PC.

Immediately tap the ESC key to get the menu of options.

Select the F9 boot options menu and from that, select the USB flash drive and press the Enter key.

The PC should boot from the USB flash drive and begin to load the Windows setup installation files.

Then you go on from there.

[abi73]

Okay I will tell him that! Sorry for my terrible explanation i'm the middle man and i don't know much about computers. Thank you for the help!

[Paul_Tikkanen]

You're very welcome.