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Locked

‎04-19-2022 02:30 PM

HP Recommended
Product: HP ENVY x360 Laptop -15t-ed000 CTO

Screen is black, charging light and power button dont illuminate, computer wont turn on. I uploaded photos from my phone to computer, import complete, then a few minutes later, computer turns off. Computer was over 80% charged. 

 

Ive tried pressing the delete button for XXsecs then pressing the home button, nothing. Held down the windows button and B for 30 secs, pressed home button while still holding Windows button and B button, nothing. And finally held power button for 30 seconds, released, then pressed power button again, nothing. 

 

Help. 

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