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‎05-17-2018 10:58 AM

HP Recommended
Product: HP 15-au123cl
Operating System: Microsoft Windows 10 (64-bit)

    Hello all:  I have a question again.

 

    Today I switch on another w10. It says:

 

                      A Conexant audio device could not be found. The application will now exit.     

 

    I check the speaker-icon on the right-down-tray, it's normal and the sound is also 

normal.  

 

   BUT, the warning above appears continously!    

 

   How to stop the warning!       -- Zhao

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-17-2018 11:12 AM - edited ‎05-17-2018 11:12 AM

HP Recommended

Hi:

 

Your notebook has a Realtek Audio system.

 

Did you install any Conexant audio drivers from a different model notebook?

 

The only suggestion I can offer would be to go to the Windows control panel>Programs>uninstall a program.

 

Look down the list of installed programs and see if there are any Conexant audio programs listed.

 

If there is, uninstall it.

View solution in original post

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3 REPLIES 3

‎05-17-2018 11:12 AM - edited ‎05-17-2018 11:12 AM

HP Recommended

Hi:

 

Your notebook has a Realtek Audio system.

 

Did you install any Conexant audio drivers from a different model notebook?

 

The only suggestion I can offer would be to go to the Windows control panel>Programs>uninstall a program.

 

Look down the list of installed programs and see if there are any Conexant audio programs listed.

 

If there is, uninstall it.

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‎05-18-2018 06:34 AM

HP Recommended

    Hello Paul:

 

    Your instruction likes a magic, no sooner the trouble disappeared than I have followed it!

 

    Appreciate a million.                          -- Zhao

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‎05-18-2018 06:42 AM

HP Recommended

You're very welcome, Zhao.

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