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‎06-29-2024 03:54 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi I have a HP 15s-FQ4 laptop and want to connect 2 monitors. I have tried a USBC and a USBA but both say limited and I can only connect 1 screen. Any help would be greatly appreciated. Thank you 

Category:
1 REPLY 1

‎06-29-2024 04:30 PM

HP Recommended

@Route111 

 

What is your HP 15s-FQ4 machine ? It should have same ports as the following machine:

 

                  HP Laptop 15s-fq4577sa

 

It ONLY has 1 hopeless USB Type-C® 5Gbps signaling rate (supports data transfer only and does not support charging or external monitors) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter

If you wish to connect 2 external monitors (only-total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

 

Other option (USB-A dock) :   https://support.hp.com/au-en/document/c05357751


Regards

BH
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