Connection is not private error

[katlangworthy]

Had corrupted files and did a factory reset, i put all my needed files on an external drive prior. Reset was done correctly, start up good. Took first notice that the date and time were wrong fixed that. I only have Edge and Chrome as browsers and they both throw at me Your Connection Is not Private error messgae [err_cert_authority_invalid], clicking advanced to proceed to sites does nothing just more of the same errors.

I have searched every nook and cranny about fixing this error and nothing works, as its not a browser issue but a computer and there's something not communicating within my laptop.

I only have Windows Defender as security right now because i can't go to any web page to download what i usually have.

This is where you come in. Please help, my laptop is used for work and i can't get into the website. I am pretty tech savvy but this always confuses me and is a simple fix but i just can't wrap my brain around it.

[Dragon-Fur]

@katlangworthy

The system may actually be "open".  After a factory reset, I would not expect this to be the case; nonetheless, it is worth a quick check.

Check / Adjust your security / sharing settings.

Control Panel > icon view > Network and Sharing >

Change advanced sharing settings >

Under Private" (home / work) > Network Discovery

Click (select) Turn on network discovery

Check box Turn on automatic setup of network connected devices

Under Private" (home / work) > Printer Discovery

Click (select) Turn on file and printer sharing

Under Private" (home / work) > HomeGroup connections

Click (select) Allow Windows to manage homegroup connections (recommended)

Under Guest or Public >

Switch OFF Network discovery

Switch OFF Printing file and printer sharing

Uner All Networks >

Enable 128-bit encryption

Turn on password protected sharing

Solution from:

Chrome "Your Connection is not private"?

Excerpted:

open network and sharing center
On the left side- click on:
change advanced sharing settings.
click on home or work.
go through and check "turn off" for the first three questions.
turn on password.
Your computer connection was wide open!!!!

Click Thumbs Up to say Thank You!

Answered? Click my post "Accept as Solution" to help others find it.

[katlangworthy]

I will try that in a little bit and get back to you if it worked at all

[katlangworthy]

Did nothing, all my settings were set just like what you suggested. There's got to be something else

[Dragon-Fur]

@katlangworthy

Yes, if the basics check out, then the underlying cause of the issue lies elsewhere.

Most of the articles I have found on the subject point to a limited number of potential error conditions.

Conditions that cause this error appear to include (and may not be limited to):

• Incorrect Time / Date on computer
• Settings on PC that allow "too much access"
• Chrome cache / cookies that need to be removed (flushed)
• Troublesome extension in Chrome (that is not compatible / up-to-date / incorrectly loaded)
• Anti-virus (security) software that blocks / hinders browser webpage handling
• Chrome tasks (see Taskmanager) that will not die when Chrome is terminated

Examples of articles (found by Google) that claim to resolve the issue include the following...

4 Ways To Fix Your Connection Is Not Private Google Chrome Error

Google - Fix connection errors

and

I got a message that says "Your connection is not private." What do I do?

NOTE: This example refers to the webpage for a particluar website -- extrapolate the information that may be relevant to your situation.

and

“Your connection is not private” error in Windows 10 [Fix]

NOTE:  This example provides a "download" to fix the problem.  In general, I do not recommend downloads that are posted on unverifed websites.  For example, Microsoft and Google are verified websites while random websites providing "tools" may -- or may NOT -- have in mind your best interests.  The "manual" instructions appear to be useful in context.

Unless you have done something out of the ordinary, it is unlikely your Registry is at fault -- possible, of course, just not likely in context.  Keep this in mind when you look for solutions.

Which solution works depends on what is going on in your setup / situation.

Take the time to read more on the subject and then decide on a course of action.

I strongly advise that you have your system (at least your personal files) backed up before you make any changes.

Good Luck.

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

[ChevyMetal02]

The issue is not with any browsers at all, so the information you are giving to those having the connection/privacy errors has nothing to do with Chrome or whatever browser at all.  It has to do with the certificates that are on computer.  After I followed the suggestion about the certificates, all my browsers now work and do not throw me errors at all.  Edge, IE, Chrome and Firefox all work like they are supposed to, and my laptop communicates like it's supposed to in determining the certificates. 

[Dragon-Fur]

@ChevyMetal02

Excellent.

Please explain the solution to our member.

@katlangworthy

Chevy says he has a fix.

Good Luck to you.

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

[Toobie]

I’m having the same problem and have tried everything else. What was it that you did to the certificates that fixed the problem? I’ve been stuck since November.