• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-15-2024 08:08 AM

HP Recommended
Product: HP LaserJet P2035 Printer
Contrôle de lecture du disque
Version du test :2.0
ID du test :9f8e8ee1-02f7-414f-87e0-24fc8798e6b7
Exemple :1 : TOSHIBA MQ01ABF050
Heure de début :15/07/2024 14:47
Durée de l’exécution :00:02:57.7081514
Résultat :ECHEC
Code d’erreur :1
ID de l’échec :M4JBKS-000C65-XD7V6K-61S713
Category:
2 REPLIES 2

‎07-15-2024 08:53 AM

HP Recommended

Enter the required information at the link below and it should provide a general report of the problem and the most likely way to fix it.

 

HP Customer Support - Service Center

 

You will probably have to install a new drive and reinstall the operating system.

Was this reply helpful? Yes No

‎07-16-2024 09:30 AM

HP Recommended

Hey

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

DANCOS

I work on behalf of HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.