Control key is locked, keys currently when depressed activate other functions. Some triggers found: numlock, y, [. Called hp they sent me a usb drive. Plugged in, followed instructions, backed up date, Wiped everything, turned on again.
Same issue, still not resolved. Hp support center directed me to check diagnostics on system, everything checked out ok.
Called hp for months trying to resolve this issue, not helping out at the moment. Spent hours trying to connect to an agent, only to be disconnected.
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