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HP Recommended
HP ENVY Laptop - 17-cg0511na
Microsoft Windows 10 (64-bit)

On my W10, I had CoolSense. Now it is not in Programs after upgrade. When I try to download the latest CoolSense Installer from HP site, it now says my product is not compatible so it wont install. Yet my        HP ENVY Laptop - 17-cg0511na   had it on the task bar, working before. Can anyone help me please.

1 REPLY 1
HP Recommended

Hi:

 

See if the HP Command Center app works for your notebook.

 

That is kind of an updated version of HP Coolsense.

 

HP Command Center - Microsoft Store Apps

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