Cooling fan not operating properly, please what could be the issue?

[E17_]

My HP is saying the cooling fan is not operating properly, please what is the cause and solution?

[Raj_05]

Hi @E17_,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP laptop is indicating that the cooling fan is not operating properly, there are several potential causes and solutions you can consider.

Dust and Debris: Over time, dust and debris can accumulate inside the laptop, clogging the fan and preventing it from spinning effectively. This can lead to overheating issues.

• Solution: Use a can of compressed air to carefully blow out any dust or debris from the fan vents. Ensure the laptop is powered off and unplugged before doing this. You may need to open the laptop to access the fan directly in some cases.

Fan Failure: The fan itself might be malfunctioning due to wear and tear or a mechanical issue.

• Solution: If the fan is not spinning at all or making unusual noises, it may need to be replaced. Contact HP support or a qualified technician to diagnose and replace the fan if necessary.

Software or Driver Issues: Sometimes, software glitches or outdated drivers can cause the fan to malfunction or not operate optimally.

• Solution: Ensure your laptop’s BIOS and all drivers, especially those related to system management and cooling, are up to date. You can download the latest drivers from HP’s official website or use HP Support Assistant software.

Overheating: If the fan is unable to cool the laptop adequately, it may be due to excessive heat buildup from heavy usage or poor ventilation.

• Solution: Make sure the laptop is placed on a flat, hard surface that allows for proper airflow around the vents. Avoid using the laptop on soft surfaces like beds or couches that can block airflow. Consider using a laptop cooling pad to improve airflow.

Hardware Issues: In some cases, there could be underlying hardware issues causing the fan to malfunction, such as a faulty temperature sensor or motherboard issue.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support 

[yuriBe]

it looks the same problem. I updated the bios of my hp 255 g9, (version 1.5). Now, randomly i get system fan 90b error.

Maybe some bios bug