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HP Recommended
Hp-15-da0073wm core i7 8th Gen
Microsoft Windows 10 (64-bit)

Hello

So I bought this sleek HP-15 last September and a month ago the it started acting up, I tried to do factory restore and the HDD disk crashed, system could no longer see the hard drive. But when I take out hard drive to another PC I see all partitions, so I get a new 1tb HDD and copy format in GTB with windows 10 EFI and install windows 10, then I copied the hp recovery partition from the old drive to the new drive, but I can't run systems recovery, both recovery manger and windows recovery mode won't load the HP recovery partition so I can do a factory reset. Please help I have been stuck since 4 weeks on this.

3 REPLIES 3
HP Recommended

Hi:

 

What you are trying to do is not possible.

 

Get another Windows PC with W7 64 bit or newer and use the HP cloud recovery tool to make a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility.  You will need a 32 GB USB flash drive for this.

 

https://support.hp.com/us-en/document/c06162205

HP Recommended

Hello Paul,

 Thanks for the information, but my thinking when you use the word impossible, that is to say that the recovery partition is absolutely useless when copied? Hmm...I am sure there are was that one can use a legitimate recovery Partition and restore a legitimate bought notebook. I am in Nigeria and internet and band width is quite a little luxury here.

HP Recommended

You're very welcome.

 

If you think you can do it, then by all means give it a try.

 

Have a nice day.

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