Corrupt BIOS after failed upgrade

[MB_SA]

The system fails to boot. I have tried the BIOS Recovery steps (https://support.hp.com/us-en/document/ish_3932413-2337994-16) but it doesn't work.

System specs:

Product number:[text omitted to protect user privacy]

System board ID: 84DF

Processor type: Inter(R) Pentium (R) Silver N5000 CPU 01.10 GHz

BIOS version: F.37

Please tell me where to download BIOS version F.37?

[Raj_05 · Accepted solution]

Hi @MB_SA,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To resolve your issue with the corrupt BIOS on your HP x360, you can download BIOS version F.37 from the HP support website. Follow these steps to find and download the correct BIOS version.

Visit the HP Support Website:

• Go to HP Support.

Enter Your Product Information:

• Use the product number of your HP x360 to search for your specific model. You can usually find this information on a label on the laptop or within the BIOS setup.

Navigate to the BIOS Section:

• Once you’re on your product’s support page, look for the “Software, Drivers and Firmware” section.
• Select the “BIOS” category.

Find and Download BIOS Version F.37:

• Look for BIOS version F.37 in the list of available BIOS updates. Make sure to select the correct version that matches your system board ID (84DF) and processor type.
• Download the BIOS update file.

Prepare for BIOS Update:

• Follow the instructions provided with the BIOS update file for creating a BIOS recovery USB drive if needed. This usually involves copying the BIOS file to a USB drive and following specific recovery steps.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support