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HP Recommended
HP ZBook Fury 15 G7 Mobile Workstation (26F75AV)
Microsoft Windows 10 (64-bit)

Hello, I tried to install windows 10 from usb flash drive to HP ZBook Fury 15 G7, but got a message "Couldn't Find Storage Driver".
So I trying to put RST driver to second flash drive.
When I choose folder with driver I don't see driver compatible with my laptop.
(If I uncheck "hide incompatible drivers" I see:
Intel x00 Series Chipset Family SATA AHCI Controller (aiAHCIC.inf)
Intel Chipset SATA/PCIe RST Optane Controller
Intel Chipset SATA/PCIe RST Premium Controller...)

I trying to use drivers extracted from file:
"Intel Rapid Storage Technology Driver" sp135876.exe

 

I also tried to use HP Cloud Recovery Tool, but got message "product id does not match or is invalid"

 

What I'm doing wrong? Where I can find required driver?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Are you using the right version of the cloud recovery tool?

 

One is for consumer class PC's and the other is for business class PC's such as your zBook.

 

Cloud Recovery Client

 

https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142993.exe

 

You enter the PC's serial number, not the product number as is done with the consumer class PC's.

 

Here's an info link for how to use the utility.  I had to post the cached webpage because the normal one is not working.

 

HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Customer Sup...

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Are you using the right version of the cloud recovery tool?

 

One is for consumer class PC's and the other is for business class PC's such as your zBook.

 

Cloud Recovery Client

 

https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142993.exe

 

You enter the PC's serial number, not the product number as is done with the consumer class PC's.

 

Here's an info link for how to use the utility.  I had to post the cached webpage because the normal one is not working.

 

HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Customer Sup...

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