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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Couldn't Find Storage Driver. No driver for installation win...

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02-16-2023 04:20 PM
Hello, I tried to install windows 10 from usb flash drive to HP ZBook Fury 15 G7, but got a message "Couldn't Find Storage Driver".
So I trying to put RST driver to second flash drive.
When I choose folder with driver I don't see driver compatible with my laptop.
(If I uncheck "hide incompatible drivers" I see:
Intel x00 Series Chipset Family SATA AHCI Controller (aiAHCIC.inf)
Intel Chipset SATA/PCIe RST Optane Controller
Intel Chipset SATA/PCIe RST Premium Controller...)
I trying to use drivers extracted from file:
"Intel Rapid Storage Technology Driver" sp135876.exe
I also tried to use HP Cloud Recovery Tool, but got message "product id does not match or is invalid"
What I'm doing wrong? Where I can find required driver?
Solved! Go to Solution.
Accepted Solutions
02-16-2023 06:32 PM
Hi:
Are you using the right version of the cloud recovery tool?
One is for consumer class PC's and the other is for business class PC's such as your zBook.
Cloud Recovery Client
https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142993.exe
You enter the PC's serial number, not the product number as is done with the consumer class PC's.
Here's an info link for how to use the utility. I had to post the cached webpage because the normal one is not working.
02-16-2023 06:32 PM
Hi:
Are you using the right version of the cloud recovery tool?
One is for consumer class PC's and the other is for business class PC's such as your zBook.
Cloud Recovery Client
https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142993.exe
You enter the PC's serial number, not the product number as is done with the consumer class PC's.
Here's an info link for how to use the utility. I had to post the cached webpage because the normal one is not working.