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- Crash dump not saved after BSOD

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03-06-2021 01:51 PM
About one a week I get a BSOD, but the crash dump is never created so I do not know which driver is at fault. Event log says
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xffff920a5ada4000, 0x0000000000000000, 0xfffff80762a08ac9, 0x0000000000000002). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 00000000-0000-0000-0000-000000000000.
but there are also entries that say
Unable to produce a minidump file from the full dump file.
The crash dump files does not exist.
03-06-2021 01:53 PM
Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.
You have a couple of different options to chose from ...
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The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs.
The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/
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The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html
You will then have to go online to do searches with that information to get further suggestions about what to do.
Good Luck
I am a volunteer and I do not work for, nor represent, HP