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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Create a recovery drive

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1 REPLY 1
11-18-2022 07:13 AM
Hi:
Your notebook is supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive.
Here is an info link for how to use the utility. You will need a 32 GB USB flash drive to create the recovery drive with.
Потребительские ПК HP - Использование HP Cloud Recovery Tool (Windows 10, 7) | Служба поддержки HP®
If your notebook is not working and you have to use the tool on another PC, then you need to enter your notebook's product number in the tool's search window in order to create the recovery media.
Your notebook's product number is: 7QA26EA#ACB
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