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HP Recommended
HP Stream
Microsoft Windows 10 (32-bit)

Now that Ive made the flash drive to reinstall Windows 10  on my Stream (because the C drive is too full to update or do a factory reset), how do I install? When  I turned on the Stream the external drive pops up with a folder and then a pink box pops up and says "Can't upload updates" but it was saying that before from when I tried to update before doing this...  How do I get the computer to boot from external drive and erase all on laptop to replace with Windows 10 reinstall?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

You will need to reinstall the drivers and software from your notebook's support page.

 

What is the full model number or product number of the notebook you have?

 

Use this guide to find that information...

 

https://support.hp.com/us-en/document/ish_2039298-1862169-16

 

 

 

View solution in original post

15 REPLIES 15
HP Recommended

Hi:

 

Have the flash drive in the notebook's USB port.

 

Turn on or restart the PC.

 

Immediately press the ESC key to get the menu of options.

 

Select the F9 boot options menu, and from that, select the USB flash drive with W10 on it, and press the Enter key.

 

The PC should then boot from the flash drive and the installation process should begin.

 

One note...When you get to the part of the installation that asks 'Where do you want to install Windows,' delete every partition on the hard drive, leaving just one partition of unallocated space.

 

That will give you the maximum amount of drive space the little 32 GB drive can offer.

 

You will lose all data currently installed on the hard drive by doing this.

HP Recommended

ok thank you.  All went well until I got a blue box that says: "The selected boot device failed. Press <Enter> to continue.  What do I do?

HP Recommended

I pressed OK.  This is what I got ( on a grey screen):

 

Boot Option Menu

OS boot Manager (UEFI)

Boot From EFI File

HP Recommended

also says "Press F10 to BIOS Setup Options, ESC to exit

 

HP Recommended

OK.

 

See if this works.

 

Go into the F10 setup (BIOS), enable legacy mode.

 

That should give you a set of legacy boot sources.

 

Save the settings, exit the BIOS, restart the PC and do the ESC>F9 thing again and see if the USB flash drive with W10 shows up under the list of legacy boot sources.

 

if so, select it and press the enter key.

 

See this link for the BIOS settings to change if you are not sure of what to do...

 

https://www.support.hp.com/us-en/document/c03736054/

HP Recommended

I feel like i'm getting somewhere. following instructions after disabling secure boot and restarting to startup it says to choose CD/DVD on BOOT OPTION MENU  but options are:

 

OS boot manager (UEFI) - Windows Boot Manager (DF4032)

Boot from EFI File

 

Which do I choose? It is actually saved on a USB

HP Recommended

The model of your USB flash drive should be showing up on the boot options list, and it isn't.

 

Can you test the flash drive on another PC, and see if it will boot from the flash drive?

 

You can exit out of the installation, and shut down the PC.

 

If it boots from another PC, unfortunately I wouldn't know why it doesn't boot from the HP Stream.

 

If it doesn't boot from another PC, then the media wasn't created correctly.

HP Recommended

so I can try this in another HP laptop and it won't mess up that OS? I can just start it to see if it will work and then stop it? Also, should I try another USB port? Could that be it?

 

HP Recommended

Hi:

 

You can try both.

 

When testing on another PC, boot from it and let it load to the Install Now screen.

 

Then exit out of the installation and shut down the PC.

 

It will have no effect on the PC, unless you continue beyond the Install Now screen.

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