• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-27-2022 02:24 AM - last edited on ‎12-27-2022 09:58 AM by Retired

HP Recommended
Product: HP 630 Notebook PC

I have been trying to create a BIOS recovery USB drive for hours now but I have been encountering an issue after downloading the necessary BIOS update files from the help and support section. The BIOS update files I have downloaded are for the HP 603 Notebook PC and is the latest version. The version is sp64612  , HP Notebook System BIOS Update F.39 Rev.A Dec 13, 2019.

 

After extraction of the files  and running it shows two errors:

1. IHISI: Get support mode fail in SMI

2. BIOS did not support InsydeFlash

 

After that it stops and does not proceed to the step by step wizard and this is where I am stuck at the moment. There are no solutions online for this problem.

I am using another notebook to create this recovery USB. Its a hp probook 650 g1 (energy star) and runs on windows 10 pro.

 

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.