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HP Recommended
17-BY0000NA
Microsoft Windows 10 (64-bit)

We recently bought 2 HP Laptop 17-by0000na i5-8250U ... they are brilliant but when i went to create the recovery dvd discs for each machine in the even the hard drive ever crashed and a new one had to be installed, there is NO software to do this from HP. have they forgot to add this in with the laptops? Our HP pavillion netbooks had where i can do this and you can only create it one otherwise you would have to buy the physical dvd's from hp if you lost them, but this HP Laptop 17-by0000na does not have this. can someone help guide where to get it to create them please. these laptops were a big price and i dont think its right if i have to buy them with spending over £1100 on them both... thanks in advance to help from the community.

 

regards

 

MRTHUNDERSTORM

1 REPLY 1
HP Recommended

Hi:

 

My understanding is that HP quit including the recovery media creation option on notebooks made starting in 2018.

 

I'm assuming the reason for that is due to the fact that you can make your own W10 installation media using the media creation tool from Microsoft if the hard drive fails, or the built in system recovery option doesn't work.

 

https://www.microsoft.com/en-us/software-download/windows10

 

Using the media you create from Microsoft, you can reinstall W10 for free and then you would install the required drivers and available software from the PC's support page.

 

Here is what I suggest you do...

 

There is a free disk imaging utility called Macrium Reflect.  With this utility, you can create a system image anytime you want and save it to a portable hard drive.

 

The software will also have you create a bootable DVD or USB flash drive rescue media to access the system image you created and stored on a portable hard drive.

 

https://www.macrium.com/reflectfree

 

So, you may want to make an image right now, of the way the PC came out of the box, which would closely replicate exactly what the recovery partition would do, and then you may want to create a system image after you get the PC set up just the way you want it.

 

Then you can update the image any time you want and delete any old images no longer required.

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