Critical Battery Level stuck at 7%

[TS_25]

Hi - I just purchased my first HP laptop. On the first day, I was running on battery power and it shut down when I still had 7% left. Through some internet research I found out how to adjust the Critical Battery Level setting lower in Windows 10 but my HP laptop will not allow it below 7%,

It will let me select to a lower value in the menu, but it simply changes back to 7% when I click apply or hit enter without any sort of message or popup indicating why. Some old posts I found on this forum indicate this limit is hard coded into HP Laptops - is this true?  7% seems too high to force hibernate the laptop especially when the estimated minutes in the system tray indicate I still have plenty of time left.  

Does anyone know if there's a way to remove the HP restriction on this setting, if there is one?  I may return the laptop due to this issue since I feel I am not getting the advertised battery life.  Thanks!

[banhien]

@TS_25 

Probably 7% is the default percentage on your machine. You can change it to lower % and/or notify you when too low .... Please use the following steps

• Right click Battery icon,
• Select Power Options,
• Select Change Plan settings (current plan)
• Change Advanced Power settings
• Now you can scroll down to the end (Battery section) to select what you want
• Click OK/Apply to get out  

Regards.

[TS_25]

Hi Banhien, Thanks for the reply. These are exactly the steps I followed. The only difference is that if I enter a value of below 7% for the critical battery level setting, it will change back to 7% right before my eyes if I hit Enter, Apply, OK etc. It will let me adjust the setting upwards, and it will stay there at the higher setting but will never stay when I lower it below 7%. It also won’t let me change the Critical Battery Level Action setting to ‘Do Nothing’... the only options are Hibernate or Shut Down, therefore my laptop becomes unusable at 7% battery which is a little frustrating. I was just wondering if this is something hard coded into HP laptops, or is there somewhere else in windows I can adjust it. Thanks!

[TS_25]

Anybody else? The first answer didn't really address my true question, and only listed something I had already found and via google searches. Thanks!