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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Critical Structure Corruption

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05-21-2021 03:58 PM
Hello
I am recieving a BSOD Critical Structure Corruption every few days.
code 0x00000109 (0xa3a01bdfcbf047aa, 0x0000000000000000, 0x08d56b66708974fd, 0x0000000000000101).
would be garteful for any assistance.
recently I connected an external Fujitsu monitor via USB-C via daisy chain. theis monitor acts as a docking station and has it's own drivers.
maybe a coincidence but wanted to mention it.
05-21-2021 04:44 PM
Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.
You have a couple of different options to chose from ...
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The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs.
The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/
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The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html
You will then have to go online to do searches with that information to get further suggestions about what to do.
Good Luck
I am a volunteer and I do not work for, nor represent, HP