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‎04-11-2021 09:51 AM - edited ‎04-11-2021 10:25 AM

HP Recommended
Product: ProBook 450 G1
Operating System: Microsoft Windows 10 (64-bit)

Hi, since last December my Notebook fails to install the cumulative updates (While restart for installation message appears  - update couldn't be installed changes get reversed). Specs and problem in pictures and below (German). All other updates and drivers are the latest available. I tried all solutions I found in the internet so far including HP support assistant (tried a while and when finished just no result shown for windows update diagnostics as seen in picture 4) etc. Nothing helped. In January the new Update didn't work as well so I reset Windows what worked till next cumulative update in February. Resetting Windows every month can't be the only option and pausing Updates isn't possible any more.

Is there any option known or anyone else with similar problems?

 

Thanks for any ideas 

 

Notebook:

Gerätename ProBook
Prozessor Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz 2.20 GHz
Installierter RAM 8,00 GB (7,88 GB verwendbar)
Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor
Stift- und Toucheingabe Für diese Anzeige ist keine Stift- oder Toucheingabe verfügbar.

 

Windows:

Edition Windows 10 Home
Version 20H2
Installiert am ‎14.‎01.‎2021
Betriebssystembuild 19042.746
Leistung Windows Feature Experience Pack 120.2212.551.0

 

 

 

 

Pictures seem not to work. The main content is:

 

"There are important security- and qualityfixes missing on your device"

 

and errorcode (0x80070003) for 

2021-03 Kumulatives Update für Windows 10 Version 20H2 für x64-basierte Systeme (KB5000802)

and same errorcode for

Optional Update

2021-03 Kumulatives Update für Windows 10 Version 20H2 für x64-basierte Systeme (KB5000842)

 

 

Update 1.jpgUpdate 2.jpgUpdate 3.jpgUpdate 4.jpg

 

3 REPLIES 3

‎04-11-2021 01:32 PM

HP Recommended

Hi:

 

The only suggestion I can offer, would be to try to install the update as a standalone.

 

Looks like you want to download the 4th file from the top.

 

Microsoft Update Catalog

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‎04-11-2021 04:58 PM

HP Recommended

Thanks for the idea but I allready tried this without success.

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‎04-11-2021 05:01 PM

HP Recommended

You're very welcome. 

 

Sorry that the standalone update didn't work. 

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