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HP Recommended
PAVILLION abtx 123
Microsoft Windows 10 (64-bit)

anyone who has a generous heart please help me with this problem. i am waiting like crazy for the solution.

 

my problem is windows update is undoing update process while restarting for finishing update.

what's wrong actually?

here are some photos.

 

112233

1 REPLY 1
HP Recommended

@WexyMaxy 

 

OK - pared down to the essentials:

 

The 2004 update is out-dated at this point. 

 

The 20H2 update is for a different version of Windows (newer than 2004) - this won't install unless the machine is already running Windows 2009 (20H2).

 

The likely viable path at this point is to stop trying to install the "optional update" for a version of Windows you are not running.

 

If your system won't update, can't update, won't stop trying to update, then you will have to find a way to move forward.

 

One way to do that:  Manually install the version of Windows you want to run.

 

If you want to run / install the newer version of Windows,

Back up your data to somewhere other than the local machine.

READ about the versions of Windows - decide whether and how to proceed.

 

 

Current and past release information - how to get what you want...

Open and read:

Windows 10, version 20H2 and Windows Server, version 20H2 

 

At this writing, 20H2 is the current "newest" Windows.

 

My opinion:

Checking your computer to see if it has the general capability to run the latest Windows version.

For example, open the device home page > category Software and Drivers > expand the list - peruse.. At the least, you should have a viable and recent BIOS update available.  Open the BIOS page, check the supported versions of Windows.

 

Manually installing the Windows version you want is usually cleaner than any "update" operation.

 

 

 

Download Windows 10 

>>> Go to section:  Create Windows 10 installation media

 

NOTE: Your product key is included in the BIOS, if asked (during installation), indicate you don't have the key and continue - the installation will find the embedded key and continue with the install.

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals / User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device

 

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Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.