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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Cursor blinking issue

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06-19-2024 07:02 AM
Hi @Sscreen,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
A blinking cursor and freezing or lagging on your HP laptop can be caused by a variety of issues, ranging from software conflicts to hardware problems. Here are some steps you can take to diagnose and potentially resolve the issue.
Restart Your Laptop
- Simple Restart: Sometimes, a simple restart can fix temporary glitches.
Check for Software Conflicts
- Safe Mode: Boot your laptop into Safe Mode to see if the issue persists. Safe Mode runs only essential system programs and can help identify if the problem is caused by third-party software.
- Windows 10/11: Press Shift while selecting Restart, go to Troubleshoot > Advanced options > Startup Settings, and then select Restart. Choose Safe Mode with Networking from the list.
Update or Roll Back Drivers
- Mouse and Touchpad Drivers:
- Open Device Manager (right-click Start button > Device Manager).
- Locate and update the drivers for your mouse and touchpad.
- Graphics Drivers:
- Update your graphics drivers via Device Manager or visit the HP website for the latest drivers.
Disable Pointer Trails
- Sometimes, pointer trails can cause cursor issues.
- Go to Settings > Devices > Mouse > Additional mouse options.
- Under the Pointer Options tab, uncheck "Display pointer trails" if it's enabled.
Adjust Touchpad Settings
- Disable Touchpad Temporarily:
- If you're using an external mouse, consider disabling the touchpad to see if the problem persists.
- Go to Settings > Devices > Touchpad and toggle the touchpad off.
Check for Malware
- Run a Full System Scan:
- Use a reliable antivirus or antimalware tool to scan your laptop for any malicious software that might be causing the issue.
Windows Updates
- Ensure Your System is Up to Date:
- Go to Settings > Update & Security > Windows Update and check for updates.
HP Support Community Moderator
06-19-2024 07:02 AM
Check for Hardware Issues
- External Devices:
- Disconnect any external devices to see if one of them is causing the issue.
- Battery and Power Supply:
- Ensure your laptop battery and power supply are functioning correctly. Sometimes, power issues can cause system instability.
System File Check
- Run SFC and DISM Commands:
- Open Command Prompt as an administrator and run the following commands.
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow
Reset Your Laptop
- Last Resort:
- If none of the above solutions work, consider resetting your laptop to factory settings. Ensure you back up all important data before doing this.
- Go to Settings > Update & Security > Recovery and select "Reset this PC".
By following these steps, you should be able to identify and resolve the issue with your cursor blinking and laptop freezing.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator