Cursor shaking or jumping issue while touching touchpad

[nicky6996]

hp laptop cursor shaking issue or jumping issue while touching the touchpad

[Max3Aj]

Hi @nicky6996, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If your HP laptop's cursor is shaking or jumping when using the touchpad, try these troubleshooting steps:

Check for Dirt or Moisture on the Touchpad

• Clean the touchpad with a soft, dry cloth.
• Make sure your fingers are dry and clean.

Adjust Touchpad Sensitivity

• Open Settings → Devices → Touchpad.
• Reduce the sensitivity under "Touchpad sensitivity" settings.

Update or Reinstall Touchpad Driver

• Press Win + X → Select Device Manager.
• Expand Mice and other pointing devices.
• Right-click on HID-compliant touchpad or Synaptics/ELAN touchpad.
  • Click Update driver → Search automatically for updated driver.
  • If updating doesn’t help, click Uninstall device and restart your laptop.

Disable Other Input Devices

• If you’re using an external mouse, unplug it and check if the issue persists.
• Go to Device Manager → Human Interface Devices and disable unnecessary HID-compliant devices.

Check for External Interference

• Keep your laptop away from electronic devices that may cause interference (e.g., USB dongles, wireless devices).
• If you’re using a charger, try unplugging it and check if the issue improves.

Disable "Enhance Pointer Precision"

• Open Control Panel → Mouse → Pointer Options.
• Uncheck Enhance pointer precision and apply the changes.

Perform a BIOS Update

• Check HP’s support website for any available BIOS updates.
• If an update is available, install it carefully following HP’s instructions.

Boot into Safe Mode

• Restart your laptop and boot into Safe Mode (Shift + Restart → Advanced Options → Startup Settings → Enable Safe Mode).
• If the cursor behaves normally in Safe Mode, a third-party software or driver might be the cause.

Check for Windows Updates

• Go to Settings → Update & Security → Windows Update and install any pending updates.

Perform a System Restore (If Issue Started Recently)

• Open Control Panel → Recovery → Open System Restore.
• Choose a restore point before the issue started and restore the system.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support