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Locked

‎05-19-2024 07:02 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d5000 (4V9X9AV)
Operating System: Microsoft Windows 11

Ever since I bought this laptop it has been a hassle to type multiple sentences as the cursor eventually will start jumping around to different places in my text that I am writing. Whether it is in a Word document or Email, the cursor jumps backwards to several sentences what I have already typed. It has done it during my typing of this message.

 

I have run diagnostics on the hardware and touchpad. Everything is coming back clean.

 

I have seen other complaints about this exact issue on the Support Community page and no good answer as been given.

 

Hopefully someone at HP can figure this out. My laptop is still under warranty until November of this year. So far, I am not impressed with this unit.

 

Please advise.

 

Thanks

 

Don 

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