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‎12-05-2024 01:19 PM - last edited on ‎12-05-2024 01:30 PM by Retired

HP Recommended

I just got my laptop from Amazon today. It would not finish charging the battery then went black. I called [Content Removed]. Could not speak to anyone through your woman robot after 40 minutes. Then tried [Content Removed]. Said they would put me through. I am on hold, and what I hear every ten seconds is please hold for the next representative, all of our representatives are currently busy over and over and over,

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1 REPLY 1

‎12-08-2024 04:22 AM

HP Recommended

Hi @Julesk26,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To get more details regarding this issue, I recommend you contact the phone support. 

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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