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- HP Community
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- DMA VIOLATION ERROR NOT GETTING RESOLVED THOUGH ALL OPTIONS...

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07-29-2025 06:08 AM
@Dharitri21, Welcome to the HP Support Community! We're stoked to have you on board!
To help us get started on resolving your issue, could you please share your HP unit's product number with us?
Need help finding your product number? We've got you covered! Check out this handy guide: Click here
We're looking forward to helping you get back up and running!
Regards,
Garp_Senchau
I am an HP Employee
07-29-2025 12:50 PM
Hey @Dharitri21,
Thank you for your response
If you're experiencing a DMA Violation error on your HP Laptop 15-fd0083wm and have tried all standard troubleshooting methods without success, it's advisable to perform the following advanced steps:
System Restore:
- Restore your system to a point before the error started occurring if such a restore point is available.
- Go to Control Panel > Recovery > Open System Restore and follow the prompts.
Driver Update:
- Check for any pending driver updates. Go to Device Manager and update any drivers that have a warning symbol next to them.
- Visit the HP Support website to download and install the latest drivers for your specific laptop model.
Windows Update:
- Ensure Windows is fully updated. Go to Settings > Update & Security > Windows Update and check for updates.
- Install any pending updates as they might include fixes for known issues.
Memory Check:
- Run the Windows Memory Diagnostic tool to check for issues with your system RAM.
- Search for "Windows Memory Diagnostic" in the Start menu, run the tool, and restart your laptop to let it perform the check.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
Garp_Senchau
I am an HP Employee
07-29-2025 01:47 PM
Hello
Am not at able to enter into the welcome screen.
As soon as I login,within 4 to 5 seconds it is going back to the blue screen with the DMA VIOLATION ERROR. it's not allowing to perform any action on the laptop.
Please advise any other alternatives .
Waiting for a prompt response
07-29-2025 02:19 PM
Hey @Dharitri21,
Thank you for your response
Here are some steps you can try to troubleshoot the problem:
Restart in Safe Mode:
- If possible, try restarting your laptop into Safe Mode. You can do this by pressing F8 while rebooting until the 'Advanced Boot Options' menu appears. From there, select 'Safe Mode'.
- Once in Safe Mode, you can attempt to update or roll back drivers, particularly any recent updates that might have triggered the error.
Perform a System Restore:
- If you're able to access Safe Mode, perform a System Restore to revert your system to a point before the issue started. Go to Control Panel > System and Security > System > System Protection > System Restore.
Check Device Drivers:
- From Safe Mode, check device drivers. Go to Device Manager and look for any devices with a yellow exclamation mark, which indicates driver issues. Update the drivers if possible.
Run Diagnostics:
- HP laptops have built-in diagnostics that can be accessed during boot. Restart your laptop and press F2 to access HP Hardware Diagnostics and run a full diagnostic to check for hardware issues.
Let me know how it goes.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
Garp_Senchau
I am an HP Employee
07-30-2025 11:34 AM
Hey @Dharitri21,
Thanks for reaching out! Since the issue remains unresolved, I suggest contacting our phone/chat support team for personalized assistance. They can provide one-on-one help and may even be able to work their remote assistance magic to fix the problem.
Note: There might be a nominal charge for the service they provide.
Regards,
Garp_Senchau
I am an HP Employee