DPTF ERROR EVENT ID 17

[chetankum13]

how could I stop this error which is causing a blue screen?

ESIF(8.7.10200.12510) TYPE: ERROR MODULE: DPTF TIME 1133601 ms

DPTF Build Version: 8.7.10200.12510
DPTF Build Date: Nov 5 2019 18:36:19
Source File: c:\jenkins\workspace\dptf\src\dptf\sources\manager\domainworkitem.cpp @ line 79
Executing Function: DomainWorkItem::writeDomainWorkItemErrorMessagePolicy
Message: Unhandled exception caught during execution of work item
Framework Event: DomainCreate [17]
Participant: STR0 [0]
Domain: DFL [0]
Policy: Adaptive Performance Policy [0]
Exception Function: Policy::bindDomain
Exception Text:
Temperature is not valid.

[ub6424]

Hello @chetankum13 

(1) Update BIOS ( to have a stable state )

HP Notebook System BIOS Update (Intel Processors)

F.54 Rev.A

53.7 MB

Jun 3, 2022

Download

(2) ( Optional ) Check for Hardware Issues

HP PC Hardware Diagnostics UEFI

8.2.0.0 Rev.A

56.1 MB

Jun 30, 2021

Download

(3) On you computer runs a jenkins (<- see link what jenkins is ) agent or jenkins server. There is a job called 'dptf' which causes this error message in combination with a (business or private) windows domain.

Are you the admin or standard user ?

Solution:

A) Ignore error message, if the job is not important

B) You are a user, ask your administrator

C) You are the administrator, check what job 'dptf' should do on your machine

best regards

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