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Tjpost1980
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Solved!

DRIVER ACPI\HPQ0004\2&DABA3FF&0

HP Recommended
HP PAVILION DV7 NOTEBOOK PC
Microsoft Windows 10 (64-bit)

HELLO AFTER A CLEAN INSTALL OF WINDOWS 10 HOME 64 BIT  I FOUND A UNKOWN DEVICE IN DEVICE MANAGER.

UNKNOWN DEVICE ACPI\HPQ0004\2&DABA3FF&0

ANY IDEA WHAT THIS IS ?

THANK YOU VERY MUCH INADVANCE,

TIM

SYSTEM SKU IS AS FOLLOWS    A6X08UA#ABA

 

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Paul_Tikkanen
Level 21
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Hi:

 

You need this driver for that device...

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

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Paul_Tikkanen
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HP Recommended

Hi:

 

You need this driver for that device...

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

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Tjpost1980
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THANK YOU BUT THE LINK IS BROKEN.

 

NEVER MIND IT WORKS IN CHROME BUT INTERNET EXPLORER OR EDGE.

TRYING THE FILE OUT NOW..

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Paul_Tikkanen
Level 21
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You're very welcome, @Tjpost1980

 

I received two e-mail notifications of a reply to this post from you stating that the link I posted is broken.

 

I have no idea why your posts aren't showing up.

 

I checked the link and it works just fine for me.

 

In any event, you can also use the older W7 ProtectSmart Hard Drive Protection driver found under the Security driver section on your notebook's support page, and that should also work just fine.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv7-6c00-entertainment-notebook-pc-seri...

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