DV6-2152ee reovery error

[shindevi]

I have dv6-2152 HP pavilion model

I try recovery factory image on new HDD

Recovery DVD media number 601555-171  and 601559-171  and 600735-B24

Recovery 12% process  after restoring file to hard drive 

But no movement in 5 hours

What is solution ?

Thanks, Vijay

[Dvortex]

Hello, @shindevi – Greetings!
 

Thanks for stopping by the HP Support Forums! I’d like to help with the PC recovery issue 🙂

Going through your post, I see that you are facing issues while performing a system recovery on your PC. Do not worry, try the steps listed here to try and fix the issue:  HP PCs - Reset the computer | HP® Support
 

Try the steps listed under “Troubleshooting an HP System Recovery started from CD or DVD in Windows 7”.

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[shindevi]

It same as before, stoped 22%  no movement

I used same internal CD drive

Thanks

Vijay

[Dvortex]

Hello, @shindevi

It looks like an issue with the recovery CD that you are using or with the hard drive of your PC. 

I would suggest you try and run a hardware test to determine the PC hardware is working fine. Go to http://hp.care/2qJ7Ssy and follow the steps under "Testing using HP PC Hardware Diagnostics UEFI" and perform a hard drive test. 

If the test passes, then try using a different recovery disc to try and perform the recovery. 

You can either order the recovery CD online or contact the HP phone support to order the CD.

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.

Hope that helps!

Thank you 🙂

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[shindevi]

Can i ask you how many set of DVD media will go wrong ? 1 2 3 

I have 3 set of recovery media mean

Can I  give recovery media number 601559-171,   60155-171 and 600735-B24  

2 SET FROM UK  

1 SET UAE

All set cannot  go wrong 

Thank 

Vijay

[Dvortex]

Hello, @shindevi

It looks like an issue with the PC hardware. Please perform the steps listed in my previous post to perform a hard drive test and other hardware tests.

Let me know the results!

Cheers 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[shindevi]

No  Sir Dvortex

All hardware working ok 100%

we shuld know real solution 

Not trial and error technique

My old revovey media which on 4 DVD it working fine but it not allow me online update

Because micro soft says it is pirated copy of software 

I dont know CD key That sticker COA also worn out.

Thanks

Vijay

[Dvortex]

Hello, @shindevi

Did you perform the hardware test as suggested? If so, what was the result? 

I'm afraid that it's all I have got at the moment.

For further assistance, please contact the HP phone support. 

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.

If you have any troubles, let me know and I will do my best to help!

Good luck 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[shindevi]

Sir,

i read old  blog of DV6 recovery stop at 12% just idle for 2 hours to 16 hours no extact time mention in forum

I check hardware 100% same machine i installed windows 8 pro edition from MS

Please check in moderator forum DV6 machine exact  recovery procedure

Thanks

Vijay

shindvsatgmaildotcom

[shindevi]

HP

Yesterday evening  recovery start at 4 pm,

Then stuck freeze at 12%  please wait  window loading software 

Whole night progress at 12%

Morning 6 am asking supplement disk driver 

It took total recovery time exact 12 to 18 hours

Finally done recovery but cant update any window update

Windows CD key is blocked  Get me CD key so i remove block from Micosoft

Thanks

Vijay