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‎05-29-2025 06:47 AM

HP Recommended
Product: HP Z240
Operating System: Microsoft Windows 10 (64-bit)

We've a recent issue with DVD/CD drive not working properly and discovered that if/when the Drive is uninstalled via the Device Manager, and then a Scan to Search for New Devices, and the Drive is reinstalled, the DVD/CD works.  However, it stops working after the computer is restarted and Drive again needs to be uninstalled in Device Manger and reinstalled via Scan.  

What's causing this new issue, perhaps a recent Windows 10 patch?   The Drive has worked for months without issue.   

Appreciate the assist.  

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